Privacy Policy | VANDE Ayurveda
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Privacy Policy

Last Updated: 18-02-2026

1. Introduction

Vande Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your data when you visit vandewellness.com or use our services.

By accessing our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Appointment details

b. Health and Wellness Information

  • Health history

  • Lifestyle information

  • Consultation notes

  • Treatment plans

  • Therapy records

This information is collected only for providing personalized Ayurvedic care and related services.

c. Technical and Usage Information

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on the website

  • Referring websites

  • Interaction with forms, booking tools, or checkout pages

d. Marketing and Communication Data

  • Email preferences

  • SMS opt-in status

  • Communication history

3. How We Use Your Information

We use collected information for the following purposes:

a. Service Delivery

  • Scheduling and managing appointments

  • Providing consultations and therapies

  • Processing payments

  • Shipping products

b. Communication

  • Appointment confirmations and reminders

  • Customer service responses

  • Service updates

  • Marketing emails and SMS messages where consent is provided

c. Business Operations

  • Website performance monitoring

  • Improving user experience

  • Analytics and service enhancement

  • Fraud prevention and security monitoring

We do not sell personal data.

4. SMS Marketing and Mobile Information

a. SMS Opt-In

By providing your mobile number and affirmatively opting in, you consent to receive SMS messages from Vande Wellness, which may include:

  • Appointment reminders

  • Service notifications

  • Promotional offers

  • Wellness updates

Consent is not a condition of purchase.

b. Opt-Out

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact info@vandewellness.com.

c. Message Frequency and Charges

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier.

d. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember user preferences

  • Analyze traffic and user behavior

  • Improve marketing effectiveness

We may use third-party services such as analytics providers and payment processors that place cookies on our behalf.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Information Sharing

We may share information only in the following circumstances:

a. Service Providers

With trusted third-party vendors who assist in operating our business, including:

  • Payment processors

  • Appointment scheduling platforms

  • Email and SMS service providers

  • Shipping and logistics partners

  • IT and hosting providers

These providers are required to safeguard your information.

b. Legal Requirements

If required by law, subpoena, or regulatory authority.

c. Business Transfers

In the event of a merger, acquisition, or restructuring.

We do not sell personal data to third parties.

7. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect personal and health information, including:

  • Encrypted payment processing

  • Secure servers

  • Restricted access to sensitive information

  • Role-based internal access controls

While we take appropriate precautions, no system can guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Health-related information may be retained in accordance with applicable regulatory requirements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request restriction of processing

  • Request a copy of your data

To exercise these rights, contact info@vandewellness.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

Vande Wellness
USA and India
info@vandewellness.com
1-888-VANDEAYU (826-3329)

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